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Most Common Internet Connection Problems and How to Solve Them.

Everybody is on the internet It’s everywhere, always, and there’s no way to escape the daily need for internet connection. Streaming television programs, sending e-mails, gaming tournaments with the closest and most expensive require a strong internet connection. Unfortunately, more often than anyone would want, we get disconnected and lose our access to the online world.

When the inevitable happens and your internet connection decreases or fails to connect completely, you do not have to panic. There are some simple, tried and true methods to reconnect the system and get back to your day as quickly as possible.

Most of the time, a delay in the system is an indicator of a problem in your home system, and not with your ISP (Internet Service Provider). The only way to make sure that this is not an ISP problem is to address troubleshooting and see if you can restore your Internet connection.


We all did it. I banged, hit and stuck the keyboard of our computer and I wondered why it did not work, never check if they were turned on. If your Internet connection is out of service, the first step is to make sure that your router is not disconnected or that it is half in and a half out.
Check the LED status lights on the router. If no light is seen, the router is probably unplugged or receiving no power. The solution here is as simple as possible: disconnect the power supply and reconnect it.
If the router still does not turn on, it is time to check the socket and the power strip to see if they are turning on. If the socket or the power strip are to be blamed, the problem is solved.

Check Your Network Connection

If you do not get an Internet connection on only one device, like your phone or laptop, but you’re getting an Internet connection on others, check the Wi-Fi connection. If you are connected to a network but do not yet have the Internet, you need to check your computer’s network through System Preferences -> Network (on a Mac) or right-click on the Network icon -> select Troubleshooting to perform a diagnostic check (on PC).
If you do not have Wi-Fi, but use Ethernet, check the Ethernet connection. Confirm that you are receiving an Internet connection. If you have one at your fingertips, connect the spare Ethernet cable directly to your computer.


  • Check for link light
  • Ping loopback (127.0.0.1)
  • Ping local IP address
  • Ping default gateway
  • Ping devices on router’s other side

Check Your Router

Physically examine the router and make sure everything is connected where it should be. Check all the lights on your router and look for any problematic colors like orange or red lights and if your lights are flashing or not.
If you use an older router, there may be a delay due to the fact that multiple devices are fighting for bandwidth. It may be time to upgrade to a newer router that can handle the workload of your devices.

 

Restart Your System

start with the router: disconnect the power source, wait 30 seconds, then plug it back in. Once the router is turned on again, check the system again and check whether the Internet connection is back. If not, perform the same operation of disconnecting and restarting with the computer and the power strip.

Check your device IP address

Automatic Private IP Addressing (APIPA)

  • A link-local address
  • IETF has allocated 169.254.1.0 through 169.254.254.255
  • Automatically assigned

Limited or no connectivity

  • Windows alert in the system tray
  • “Limited or No connectivity”, “No Internet Access”
  • Check the local IP address
  • If DHCP address is obtained, perform the ping tests

Intermittent connectivity


  • Check the system tray for broken LAN icons or messages
  • May be a problem with the switch or wireless access point

IP conflicts

  • Windows will identify a duplicate
  • Two identical IP addresses will conflict
  • Reboot or reset the network adapter

Slow transfer speeds

  • Router or infrastructure congestion
  • Speed and duplex incompatibility
  • Hardware issue with the adapter
  • Malware infection

Low RF wireless signal


  • Interference – Something else is using our frequency
  • Signal strength – Check the signal and antenna locations
  • Incorrect channel – Usually automatic, try tuning manually
  • Bounce and latency – Multipath interference; flat surfaces
  • Incorrect access point placement – Locate close to the users

Wireless interference

  • Predictable
  • Florescent lights, microwave ovens, etc.
  • Unpredictable
  • Multi-tenant building
  • Measurements
  • Signal strength, Performance Monitor

SSID not found

  • Too far away
  • Local networks are “louder”
  • Wireless router has disabled SSID advertisements

If All Else Fails, Call Your ISP

After performing all the basic troubleshooting steps to try and fix connection problems, but it did not work, it may be time to contact your ISP. By phone, your ISP will be able to ping the equipment and check your system at the end to see if there are any identifiable connection problems.

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